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Legal · Prohibited Items

Prohibited & Restricted Items

Hand-carry means a person walks your shipment through airport security and two customs borders. Some things can never do that; some can, but only with the paperwork prepared first. This list is checked on every enquiry, asking us to skip it is asking us to decline the job.

Transparency note: this document is published so clients and couriers can see exactly how we work. It is a working framework, not legal advice; where figures are stated they are our standard defaults and can be varied in a signed agreement. A review by qualified UAE counsel is part of our compliance roadmap and the current version is marked below.

Never carried, no exceptions

Carried only with documented pre-approval

CategoryWhat we need before quoting it as bookable
Pharmaceuticals & medicinesProduct identity, licences on both ends, temperature profile; controlled substances are declined.
Biological samples (UN3373, exempt)Classification, triple packaging to IATA PI 650, import permits where the destination requires them.
Jewellery, precious metals, high valueDeclared value, provenance documentation, all-risk cover, KYC on both parties.
Currency & negotiable instrumentsCompliance approval, declarations at every border, amounts within lawful limits, rarely approved, never improvised.
Cultural artefacts & artExport permits from origin, provenance file, import documentation.
Dual-use technical goodsExport-control classification (EAR/EU dual-use or equivalent) and licences where required.
Alcohol & tobacco samplesDestination import allowance confirmed, licensed consignee, quantities in sample range.
Drones, transmitters, satellite gearDestination regulatory approval, several countries seize these at the border regardless of intent.
Equipment containing installed lithium batteriesWithin airline cabin limits, terminals protected, airline approval where wattage requires it.

The grey-zone rule

If you are unsure which side of this page your item is on, say what it actually is when you ask for the quote. An honest “can this fly?” costs nothing; a surprise at security costs the assignment and possibly more. Our desk answers 24/7 at bookings [at] onboardcourier [dot] ae.

Version 1.0 · August 2026 · drafted for review by UAE counsel before reliance

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